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21 day money back guarantee banner

21 day money-back guarantee

If you don't love it, return it

How to return your car if you really need to

About our 21 day money-back guarantee

We think you'll love your new car, but to give you additional peace of mind, we'll give you 21 days to make sure your car is right for you.

That's three whole weeks to check that the car meets your expectations and that you're happy with it. If, in the unlikely event, you aren't, you can simply hand it back. No questions asked.

man holding phone look at bravoauto 21 day money back guarantee

man holding phone look at bravoauto 21 day money back guarantee

What you need to know

At bravoauto, we're very confident in the quality and standard in all our used cars, but our money back guarantee is there to support you if you need it.

Even if you have taken finance out with us, you can bring your car back, so long as it's within 21 days of it being delivered and you'll receive a full refund

All you need to do to activate the guarantee is meet these conditions:
  • You mustn't have driven the car more than 500 miles from when it was delivered
  • You mustn't have made any alterations or modifications 
  • The car needs to be in the same tip-top condition as when it was delivered 
  • The V5 must be sent back to us by recorded delivery.
To find out more and to hand back your car, simply contact the store from where your car was supplied. Or read our full terms and conditions.